vs98 Responsible Gaming — Your Protection Is Our Priority
Gaming should be fun, not a source of stress. vs98 gives you all the tools and support you need to play safely, in control, and with awareness.
Why Is Responsible Gaming Important?
Online gaming can be an enjoyable form of entertainment — but it stays enjoyable only when you play with awareness and within your limits. vs98 believes every player's gaming experience should be fun, stress-free, and in control.
Gaming is never a solution to financial problems — it is for entertainment only. We want you to stay aware at all times: how much time and money you are spending, when to take a break, and how to get help. At vs98, we have several practical tools and support systems in place to keep you protected.
Important Age Requirement
vs98 is only for players aged 21 and above. Gaming by minors is strictly prohibited. If you are not sure whether someone around you who is underage is using the platform, contact our support immediately.
Our Protection Tools
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. Limits can be lowered right away, but increasing a limit has a 24-hour delay — for your protection.
Time-Out Option
If you feel you need a break, take a temporary time-out — from 24 hours up to 6 weeks. During this time your account will be completely closed and no games can be played or deposits made.
Self-Exclusion
If you need a longer break, you can voluntarily deactivate your account. Once self-exclusion is active, the account cannot be reopened until the set period has ended. Taking this step is a sign of a responsible player.
Transaction History
You can view a complete history of all your deposits, withdrawals, and betting transactions. Understanding your own spending patterns is the first step toward responsible gaming. Ask yourself — how much have I spent this month?
24/7 Support
Our support team is always ready to help with gaming concerns or any other issue. Reach us via live chat in Bengali and English, or by email at [email protected].
Awareness and Education
We are always ready to provide information and guidance on recognising signs of problem gaming, planning a budget, and keeping gaming within the bounds of entertainment.
Signs of Problem Gaming
There are signs that indicate gaming is no longer just entertainment. Ask yourself or someone close to you these questions:
- Are you spending more money or time than you planned?
- Do you feel a repeated urge to play in order to win back money you have lost?
- Are you cutting time with family, friends, or work to play?
- Are you lying or hiding things about your gaming?
- Have you tried to stop gaming but been unable to?
- Do you see gaming as a solution to financial pressure?
- Do you feel restless or irritable when you cannot play?
If the answer to even one of these is "yes", it is time to take a break. Our support team is always ready to help you.
Healthy Gaming Habits
Responsible gaming is not about strict bans — it is about making conscious choices. Follow these good habits:
- Set a budget before you play and stay within it.
- See gaming as entertainment, not a source of income.
- Take regular breaks — respect a time limit for every session.
- Avoid gaming when you are stressed or feeling down.
- Use deposit limit and time-out tools.
- Let friends or family know about your gaming habits.
- Only play with money you can afford to lose.
Steps to Use Protection Tools
Log in to your account
Access your account at vs98 and go to your profile settings. All safety options can be found there.
Open the Responsible Gaming section
Select the "Responsible Gaming" option in your profile. Here you will find deposit limit, time-out, and self-exclusion options.
Set your preferred limits
Set the deposit or time limit that works for you. Lowering a limit is instant; increasing one has a short delay for your safety.
Contact support if you need help
For any issue, reach us via live chat or write to [email protected]. Our team is available 24/7 to help in Bengali.
Review regularly
Check your transaction history once a month. Knowing how much time and money you are spending makes it easier to stay in control.
Important Limit Information
Self-Exclusion and Account Closure
Self-exclusion is a strong step you can take to protect yourself. If you feel gaming is no longer in your control, use this option.
When you activate self-exclusion at vs98:
- Your account will be completely inactive for a set period.
- You will not receive any promotional emails or messages.
- Logging in or making deposits will be completely impossible during this time.
- Once the period ends, you must contact us to reactivate your account.
Contact support directly to request self-exclusion. We will assist you without judgement.
Seek Help — It Takes Courage, Not Weakness
Gaming problems should not be hidden. Asking for help is a sign of courage. The vs98 support team will assist you with complete confidentiality.
- Live Chat — 24/7 help in Bengali
- [email protected] — write to us for any issue
- Complete confidentiality guaranteed
- No judgement — just support
Responsible Gaming FAQ
Enjoy the Entertainment — Consciously and Responsibly
At vs98, let every gaming session begin with the right mindset. Respect your limits, take breaks, and enjoy.