vs98's Privacy Policy

vs98 collects two types of information from you — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

When you register an account or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account details (used only to complete transactions)
• Documents submitted for identity verification (such as a national ID card)
• Content of messages sent via support chat or email

1.2 Information Collected Automatically

When you use our website, certain technical information is recorded automatically:

• IP address and device type
• Browser name and version
• Which pages you visited and how long you spent on them
• Cookie and session data (discussed in detail below)
• Login times and account activity logs

vs98 uses your information only for specific and legitimate purposes. We never collect information unnecessarily.

• Account Management: To create, verify, and keep your account secure.
• Financial Transactions: To process deposit and withdrawal requests — securely through bKash, Nagad, Rocket, or Upay.
• Identity Verification (KYC): To ensure a safe environment and prevent misuse.
• Customer Support: To resolve your issues and questions — via 24/7 live chat and email.
• Bonuses & Promotions: To provide offers based on your eligibility (such as a 150% welcome bonus).
• Technical Improvement: To enhance service quality and ensure site security.
• Responsible Gaming: To identify patterns of excessive play and provide necessary support.
• Legal Obligations: To comply with applicable laws and regulations.

vs98 does not sell or unauthorizedly transfer your personal information to any third party. However, sharing information may be necessary in certain limited circumstances:

3.1 Authorized Service Providers

For payment processing (such as mobile financial services like bKash, Nagad, Rocket, Upay), cybersecurity, and technical services, we share only the necessary information with trusted partners. These partners are contractually obligated to keep your information confidential.

3.2 Legal Requirements

If a court or competent authority legally orders the disclosure of information, we will be required to cooperate. However, we will make every effort to notify you, unless prohibited by law.

3.3 Fraud Prevention

Information may be shared with relevant authorities to prevent and investigate fraudulent activity.

vs98 uses industry-standard security technology to keep your information safe. Our security measures include:

• SSL Encryption: All data transmitted between the website and server is sent through encrypted channels.
• Data Encryption: Stored sensitive information is kept in encrypted format.
• Access Controls: Only authorized staff can access specific user information.
• Firewall & Monitoring: Our servers are monitored 24/7.
• Regular Security Reviews: Audits are conducted regularly to identify potential vulnerabilities.

While we strive to ensure the highest level of security, no method on the internet is 100% secure. We therefore advise you to keep your password private and complex, and ask that you do not share it with anyone.

vs98 uses cookies to operate the website properly and improve your experience. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the basic functionality of the site — maintaining login sessions, security tokens, and so on.
• Functional Cookies: To remember your preferences — such as language selection.
• Analytics Cookies: To understand which pages are visited most, which helps improve our services.

5.2 Cookie Controls

You can disable cookies from your browser settings. Please note that disabling essential cookies may cause some features of the site to not work properly.

vs98 does not retain your personal information longer than necessary. The retention period depends on the nature and purpose of the information:

• Active Account Data: Retained for as long as the account remains active.
• Transaction Records: Kept for a specified period for financial and legal reasons.
• Inactive Accounts: Data for accounts that have been inactive for a long time is securely deleted.
• Support Communications: Retained for a reasonable period after the issue has been resolved.

Upon a request to close your account, we will securely delete or anonymize your information after the applicable legal retention period.

As a vs98 user, you have the following rights regarding your own information:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of any inaccuracies in your information.
• Right to Erasure: Under certain conditions, you can request that your information be deleted.
• Right to Restrict Processing: In certain cases, you can request that the processing of your information be restricted.
• Right to Object: You can object to the use of your information for specific purposes.
• Right to Data Portability: You can receive your information in a commonly readable format.

To exercise these rights, please contact our support team. We will respond to your request in a timely manner. In some cases, it may not be possible to fully fulfill a request for legal or security reasons, but we will explain why.

vs98 is an adults-only platform. This service is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process is followed at the time of account registration. If a minor's information enters our system for any reason, we will delete it immediately and close the associated account.

Although vs98 is operated for the Bangladesh market, data may sometimes be processed on servers in different locations due to technical service requirements. In such cases, we ensure that:

• All transfers take place through encrypted channels.
• Third-party server providers maintain adequate security standards.
• Appropriate agreements and safeguards are in place for data transfers.

vs98 reserves the right to change or update this privacy policy as needed. For significant changes, we will notify you through:

• A prominent notice on the website
• A message sent to your registered email
• A notification when you log in to the site

If you continue to use the service after a change, it will be assumed that you have accepted the updated policy. We therefore encourage you to visit this page regularly.

Financial transaction data is the most sensitive. At vs98 you transact through bKash, Nagad, Rocket, or Upay. We take special precautions for this payment information:

• Only the necessary information is used during payment processing.
• Your full PIN or password is never stored in our system.
• Transaction records are kept secure in an encrypted database.
• Sensitive payment details are removed from the system after a transaction is completed.

Our minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5–30 minutes. Necessary logs are kept to monitor and audit this payment activity, which helps protect you.